Somatic Chikitsa (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users (hereinafter referred to as “Users”) of services provided in relation to this website (hereinafter referred to as “the Services”).
Article 1 (Personal Information)
“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, meaning information about a living individual that can identify a specific individual based on information such as their name, date of birth, address, telephone number, contact information, or other descriptions, and information that alone can identify a specific individual (personal identification information).
Article 2 (Method of Collecting Personal Information)
The Company may ask for personal information such as name, date of birth, address, phone number, email address, and health information when Users apply for various services. The Company may also collect transaction records and payment information containing the User’s personal information between the User and affiliated parties (including information providers, advertisers, ad distributors, hereinafter referred to as “affiliates”).
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
- To provide and operate the Company’s services
- To respond to inquiries from Users (including verifying identity)
- To send emails about updates, campaigns, and other information related to services Users are using, as well as information on other services provided by the Company
- To contact Users when necessary for maintenance and important notices
- To identify Users who have violated the Terms of Use or attempted to use the Services for fraudulent or improper purposes and to refuse service to them
- To allow Users to view, change, or delete their registered information and check their usage status
- To charge fees to Users for paid services
- For purposes related to the purposes stated above
Article 4 (Change of Purposes of Use)
The Company shall change the purpose of use of personal information only if it is reasonably acknowledged that the purpose is relevant to the purpose of use before the change. If the purpose of use is changed, the Company shall notify Users or publicly announce the changed purpose through the prescribed method on this website.
Article 5 (Provision of Personal Information to Third Parties)
- Except as required by the Personal Information Protection Law or other laws, the Company will not provide personal information to third parties without prior consent from the User, except in the following cases:
- When it is necessary for the protection of life, body, or property, and it is difficult to obtain the individual’s consent
- When it is especially necessary for improving public health or promoting the healthy growth of children, and it is difficult to obtain the individual’s consent
- When it is necessary to cooperate with national agencies or local governments in carrying out duties stipulated by law, and obtaining the individual’s consent may hinder the execution of such duties
- When the following has been notified or made public in advance, and the Company has reported to the Personal Information Protection Commission:
- Notwithstanding the provisions of the previous paragraph, the following cases do not constitute the provision of information to third parties:
- When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided due to business succession through mergers or other means
- When personal information is jointly used with specific individuals, and the User is notified in advance or made easily aware of the items of personal information, the scope of joint users, the purposes of use by the joint users, and the name or title of the person responsible for managing the personal information
Article 6 (Disclosure of Personal Information)
- When requested by the individual to disclose their personal information, the Company shall promptly disclose it to the individual after verifying identity by the prescribed method. However, the Company may refuse to disclose all or part of the information if disclosure would fall under any of the following categories or if it is not legally obligated to disclose:
- If it may harm the life, body, property, or other rights and interests of the individual or a third party
- If it may significantly hinder the proper execution of the Company’s business
- If it would violate other laws and regulations
Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as historical and characteristic information.
Article 7 (Correction and Deletion of Personal Information)
- Users may request the Company to correct, add, or delete (hereinafter referred to as “correction”) their personal information if it is inaccurate, following the procedures established by the Company.
- If the Company deems it necessary to respond to the request based on the User’s request in the previous paragraph, the Company shall promptly make corrections.
- The Company shall promptly notify the User if corrections are made based on the previous paragraph or if the Company decides not to make corrections.
Article 8 (Suspension of Use of Personal Information, etc.)
- If requested by the individual to suspend, delete, or cease providing (hereinafter referred to as “suspension of use”) their personal information due to any of the following reasons, the Company will promptly conduct the necessary investigation.
- If personal information was handled beyond the scope necessary to achieve the specified purposes of use in this Policy
- If personal information was obtained through deceit or other improper means
- If personal information was provided to a third party without prior User consent, except as permitted by law
- If, based on the results of the investigation from the previous paragraph, the Company determines that it is necessary to comply with the request, it will promptly suspend use, etc., of the relevant personal information.
- If the Company suspends use, etc., based on the previous provision or decides not to suspend use, it shall promptly notify the User of this decision.
- Notwithstanding the preceding two provisions, if suspension of use requires a large expense or is otherwise difficult, the Company shall take alternative measures to protect the User’s rights and interests.
Article 9 (Changes to the Privacy Policy)
- The contents of this Policy may be changed without notice to Users, except as otherwise provided by law or in this Policy.
- Unless otherwise specified by the Company, the revised Privacy Policy shall become effective when posted on this website.
Article 10 (Contact for Inquiries)
- If you have inquiries regarding this Policy, please contact us at the following:
Somatic Chikitsa (ソマティック・チキッサ) Takako Monuki Email: